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Case study · IPI Switzerland · Workshop → build

From a workshop to a build: the Swiss Federal Institute of Intellectual Property

How a sceptical, governance-first federal institution went from honest questions about AI agents to commissioning the architecture of an internal software research agent.

The engagement

Confidence first. Then architecture.

The IT and engineering teams inside the Swiss Federal Institute of Intellectual Property (IPI) were curious about AI agents but wary, with real questions about the technology's limitations, the risks, and the impact on their work. We started with a workshop that took them from the origins of the technology, through its current state, to its honest limitations, and answered the strategic questions directly in a Q&A.

That session built confidence across the organisation. Its service development and innovation team then engaged us to advise on the architecture of an internal software research agent: one that reads across their codebase, issue tracker, documentation, and process logs to help engineers find context and diagnose problems — without their code ever leaving a governed environment.

We guided the end-to-end architectural design, providing strategic input on the tooling integrations, guardrails, and governance their strict privacy requirements demanded. Constraints like these are a design input, not an obstacle.

01

Workshop

From the technology's origins to its honest limitations, with the strategic questions answered directly — for teams that wanted the truth about AI agents, not a sales pitch.

02

Architecture advisory

End-to-end design of an internal software research agent that reads across their codebase, issue tracker, documentation, and process logs.

03

Governance first

Tooling integrations, guardrails, and governance designed so code never leaves their governed environment — strict privacy requirements built in from the start.

"John delivered an outstanding presentation to our team on the topic of AI Agents. He conveyed a complex subject, from its origins and current state of technology to its limitations, in a simple, clear, and easily comprehensible way. We were particularly impressed by his expertise during the subsequent Q&A: well-founded and practical answers to strategic questions, and to the concrete impact of AI on our organisation. We wholeheartedly recommend him as an expert and thought leader."Head of Innovation · Swiss Federal Institute of Intellectual Property (IPI)

What this engagement shows

  • Scepticism is a starting point, not a blocker — the workshop met the hard questions head on
  • A build only follows once the organisation trusts the ground it stands on
  • Strict privacy and governance requirements can be designed for, not argued away
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The next step

Working inside strict governance requirements?

Tell us where you are, and we will tell you honestly what we would do — which is sometimes "start with a workshop," not "hire us for a build."